My name is Massimiliano Issietti, I'm an IT&T Consultant specialized in system integration since 2000 and I've worked for the biggest IT & Telecommunications Europe Companies such as Italtel, Telecom Italia, Three, etc.

Since 2009 I work as a sole trader to serve private, small business and medium business.

My work is based on three fundamental values:

* Customer Satisfaction
* Skills and Quality
* Professionalism

Customer service is based on five fundamental aspects:

* Understanding customer needs through a careful analysis
* Identify and propose one or more alternatives solutions
* Assist customers during the purchase of products (software / hardware    selection)
* Assist the customer throughout the life cycle of information system